MAK IS DEFINED IN FIELD OF TRADING NATURAL LUFFA TO ACHIEVE THE FOLLOWING OBJECTIVES:
- Development of company's market share In the National and International Markets
- Complete control of technical, management performance and their effectiveness to achieve excellent service with minimizing of non conforming service to achieve customer's satisfaction.
- Decreasing costs of service performance to increase service competency.
- Increasing company's human resources competency.
Where company performs objectives achievement follow up and it's results measurement by implementing and maintaining approved processes included in quality management system complying with ISO 9001:2008 standard requirements to achieve customer satisfaction by customer focus and company's continuous improvement.
Company develops quality management system effectiveness and efficiency for continuous improvement of service performance by:
• Increasing staff competency by awareness and training and it's periodical measurements.
• Updating continuously service and quality control resources.
• Development of management, service and quality control systems to increase the rates of confirming service.
• Awarding excellent members of staff to increase their effective performance to achieve quality objectives.
• Company ensures to implement all local legislation.
- Periodical review of this document to ensure quality objective achievement and quality management system process effective implementation is Quality Manager (Management Representative) responsibility.
- Understanding of staff to quality policy content to achieve objectives is department managers responsibility. .